> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.freway.ai/thresholds/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.freway.ai/_mcp/server.

# Thresholds

Thresholds control which checkouts Janine focuses on. Set a floor so she doesn't waste effort on tiny carts, and a high-value line so your biggest opportunities get extra attention.

You'll find these under **Settings > Thresholds** in your dashboard.

## Minimum checkout value

The floor. If a cart is below this amount, Janine skips it. Set it based on your margins and what makes economic sense given the commission.

Selling \$15 items? Set this to \$50 so Janine only works multi-item carts. Selling \$200 items? Drop it to \$50 to make sure she catches everything.

**Default**: \$30

## High-value threshold

Carts above this number get priority. Janine will reach out sooner, follow up more, and use additional channels if your plan supports them.

A customer with \$500 in their cart gets more attention than one with \$40.

**Default**: \$200

## Timing

You can configure how long Janine waits before reaching out:

* **Probe delay**: Time after a checkout goes quiet before Janine sends the first message. Too fast feels pushy, too slow and the moment is gone. 15-30 minutes works for most stores.
* **High-value escalation**: How fast Janine adds channels on big carts. Usually shorter than the standard delay.
* **Final contact window**: The cutoff. After this, the checkout expires and Janine moves on. Most stores set this between 24 and 72 hours.

## Tips

* Start with the defaults. After a week of data, your analytics will show you what's working.
* Low win rate? Your minimum might be too low. Janine could be chasing carts that were never going to convert.
* Revenue opportunity way higher than generated revenue? Your minimum might be too high. Janine is sitting out deals she could close.

> Tell Janine which carts to prioritize.