For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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  • Getting Started
    • Welcome
    • Installation
    • Quickstart
    • How It Works
    • Janine in action
  • Dashboard
    • Overview
    • Analytics
  • Configuration
    • Thresholds
    • Channels
    • Email Domain Setup
    • Janine AI Agent
  • Knowledge Base
    • Managing Documents
  • Checkout Agent
    • How It Works
    • Hesitation Detection
    • Cross-Merchant Intelligence
  • Lifecycle Agent
    • Overview
    • Pre-Purchase Nurturing
    • Post-Purchase & Winback
  • Storefront Chat
    • Overview
  • Billing
    • Pricing Model
    • Plans
  • Support
    • FAQ
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On this page
  • Plan comparison
  • Starter — $99/month
  • Growth — $399/month
  • Enterprise — Custom pricing
  • Switching plans
  • Cancellation
Billing

Plans

Pick the plan that fits your store.
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Built with

All plans come with a 7-day free trial. No commission charges during the trial.

Plan comparison

StarterGrowthEnterprise
Monthly fee$99$399Custom
Commission rate12%10%Custom
Commission cap$2,000/mo$10,000/moNo cap
Checkout AgentYesYesYes
Lifecycle Agent--Yes
ChannelsEmailEmail, SMS, WhatsAppEmail, SMS, WhatsApp, Voice
Cross-merchant intelligenceYesYesYes
Storefront chatYesYesYes
Analytics7-day history30-day history30-day history
Knowledge baseYesYesYes
Custom email domain-YesYes
Brand voice analysisYesYesYes
SupportEmailEmail and chatDedicated account manager, 24/7
Custom integrations--Yes
SLA and onboarding--Yes

Starter — $99/month

Good for smaller stores that want to start with email-only outreach. Janine engages buyers over email and through the storefront chat widget. You get basic analytics with a 7-day lookback window.

The 12% commission rate is the highest of the three plans, but the $2,000 monthly cap means your total costs stay manageable as you grow.

Growth — $399/month

Adds SMS and WhatsApp to Janine’s toolkit, which gives her more ways to reach buyers. You also get custom email domain support and 30 days of analytics history.

The commission rate drops to 10% and the cap goes up to $10,000/month. This plan makes sense once Janine is consistently generating enough revenue that the higher cap and extra channels pay for themselves.

Enterprise — Custom pricing

The full package. Voice calls, all channels, a dedicated account manager, custom integrations, and the Lifecycle Agent.

The Lifecycle Agent handles post-purchase follow-up, cross-sells, winback, and pre-purchase nurturing through 1:1 conversations. It replaces tools like Klaviyo, Attentive, and TxtCart. No per-message fees.

Pricing, commission, and terms are tailored to your store. No commission cap. Includes SLA guarantees and onboarding assistance. Book a call to get a quote.

Switching plans

You can upgrade or downgrade anytime from the Billing page in your dashboard. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Cancellation

You can cancel your subscription from the Billing page. You’ll keep access through the end of your current billing period. After that, Janine stops engaging on new checkouts but your existing analytics data stays accessible.