Pricing model
Freway uses a flat rate plus commission model. You pay a monthly subscription fee and a percentage commission on sales that Janine closes.
Monthly subscription
Each plan has a flat monthly fee that covers the platform, channels, and features included in that tier. See the Plans page for specific pricing.
Commission
On top of the monthly fee, you pay a commission on every sale Janine generates. The rate depends on your plan:
The commission is charged only on sales where Janine was directly involved. If a customer bought on their own without any interaction from Janine, that’s an organic conversion and you pay nothing on it.
Commission cap
Every plan has a monthly commission cap. Once you hit the cap, every additional sale Janine closes that month is commission-free.
This means your costs are predictable. No matter how much revenue Janine generates, you’ll never pay more than your cap in commission for a given month.
How attribution works
Freway attributes a sale to Janine when:
- Janine engaged with the customer on at least one channel (email, SMS, WhatsApp, voice, or chat).
- The customer completed checkout after that engagement.
If a customer received an email from Janine, didn’t open it, and bought on their own three days later, that’s treated as organic. Freway doesn’t take credit for sales it didn’t influence.
Organic conversions
Customers who complete checkout with no Janine interaction are tracked as organic conversions. These appear in your analytics, but you pay zero commission on them. The billing page shows your organic conversions separately so you can see how much revenue is happening without Janine’s involvement.
Discount codes
If you have a discount code, you can apply it during plan selection. Discounts apply to both the monthly fee and the commission rate. Your billing page will show the effective rate after any discounts.
Free trial
All plans come with a 7-day free trial starting from the day you install Freway. No commission charges during the trial either.
