Installation
Add Freway to your Shopify store in a few clicks.
Requirements
- A Shopify store on any paid plan (Basic, Shopify, Advanced, or Plus).
- You need to be the store owner or have staff permissions that include app management.
Install from the Shopify App Store
- Go to the Freway listing on the Shopify App Store.
- Click Add app.
- Shopify will ask you to approve the permissions Freway needs. These include reading your products, orders, customers, and checkout data. Freway needs these to know what’s in a customer’s cart and to help them complete their purchase.
- After approving, you’ll land on the Freway dashboard inside your Shopify admin.
What happens during install
When you install Freway, a few things get set up automatically:
- Checkout tracking pixel gets added to your store. This watches checkout events (page views, form fills, payment attempts) so Freway knows where a customer is in the buying process.
- Chat widget extension becomes available in your theme. You can enable it from Online Store > Themes > Customize to add Janine’s live chat to your storefront.
- Webhook subscriptions are created so Freway gets notified about new orders, checkouts, and billing events.
You don’t need to touch any code. Everything installs through Shopify’s standard extension system.
Choose a plan
After installing, you’ll see a billing screen where you pick a plan. All plans come with a 7-day free trial, so you can test things out before committing. See the Plans page for a full comparison.
Next step
Head to the Quickstart to configure Janine and get your first sales going.
