Thresholds

Thresholds control which checkouts Janine focuses on. Set a floor so she doesn’t waste effort on tiny carts, and a high-value line so your biggest opportunities get extra attention.

You’ll find these under Settings > Thresholds in your dashboard.

Minimum checkout value

The floor. If a cart is below this amount, Janine skips it. Set it based on your margins and what makes economic sense given the commission.

Selling $15 items? Set this to$50 so Janine only works multi-item carts. Selling $200 items? Drop it to$50 to make sure she catches everything.

Default: $30

High-value threshold

Carts above this number get priority. Janine will reach out sooner, follow up more, and use additional channels if your plan supports them.

A customer with $500 in their cart gets more attention than one with$40.

Default: $200

Timing

You can configure how long Janine waits before reaching out:

• Probe delay: Time after a checkout goes quiet before Janine sends the first message. Too fast feels pushy, too slow and the moment is gone. 15-30 minutes works for most stores.
• High-value escalation: How fast Janine adds channels on big carts. Usually shorter than the standard delay.
• Final contact window: The cutoff. After this, the checkout expires and Janine moves on. Most stores set this between 24 and 72 hours.

Tips

• Start with the defaults. After a week of data, your analytics will show you what’s working.
• Low win rate? Your minimum might be too low. Janine could be chasing carts that were never going to convert.
• Revenue opportunity way higher than generated revenue? Your minimum might be too high. Janine is sitting out deals she could close.